Privacy Policy

1. Introduction

HalalEatsFinder ("we", "our", or "us") operates mobile applications and related services that help users discover halal restaurants, enable merchants/restaurants to manage orders, and enable drivers to fulfill delivery services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use:

• HalalEatsFinder (Customer App)
• HalalEatsFinder Driver (Driver App)
• HalalEatsFinder Merchant (Merchant/Restaurant App)

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name
• Email address
• Phone number
• Account login details

2.2 Location Data

Customer App

We may collect approximate or precise location data to:

• Show nearby halal restaurants
• Improve delivery estimates
• Enhance user experience

Driver App

We collect precise real-time location data, including background location, for:

• Delivery tracking
• Navigation
• Order fulfillment
• Driver route management

Merchant App

Merchant accounts may access location-related order information necessary to:

• Manage restaurant orders
• Coordinate deliveries
• Provide customer support

2.3 Device and Usage Data

We may collect:

• Device type and operating system
• IP address
• App usage behavior
• Crash logs and diagnostics

2.4 Order and Transaction Data

We may collect:

• Restaurant orders
• Order history
• Delivery information
• Payment-related information (processed securely through third-party payment providers)

3. How We Use Information

We use collected information to:

• Provide and operate our services
• Display nearby halal restaurants
• Process and manage orders
• Facilitate deliveries
• Enable restaurants/merchants to manage orders and menu operations
• Improve app functionality and user experience
• Communicate with users
• Prevent fraud and enhance security
• Comply with legal obligations

4. Location Data Usage

We collect location data to:

• Show nearby halal restaurants (Customer App)
• Enable delivery tracking and navigation (Driver App)
• Assist merchants/restaurants with order coordination (Merchant App)

Important

For the Driver App, location data may be collected even when the app is running in the background to ensure accurate delivery tracking and route management.

Users may manage location permissions through their device settings.

5. Data Sharing

We may share user information with:

• Restaurants and merchants (to fulfill and manage orders)
• Delivery drivers (for order fulfillment)
• Third-party service providers (hosting, analytics, customer support, payment processing)

We do not sell personal data to third parties.

6. Data Retention

We retain user data only for as long as necessary to provide our services and comply with legal obligations:

• Account data is retained while your account is active
• Order and transaction data may be retained for record-keeping and legal compliance
• Location data is retained only as needed for service functionality
• Usage data may be retained for analytics and service improvement

If a user requests deletion:

• Data will be deleted or anonymized within a reasonable timeframe
• Certain information may be retained where required by law or for fraud prevention purposes

7. Data Security

We implement reasonable technical and organizational measures to protect user data, including:

• Encryption
• Secure servers
• Access controls

However, no method of electronic transmission or storage is completely secure.

8. User Rights

Users may:

• Access their personal data
• Request corrections to inaccurate information
• Request account or data deletion

Requests may be submitted by contacting:

support@halaleatsfinder.com

9. Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal data from children under 13.

10. Third-Party Services

We may use third-party services including:

• Payment processors
• Analytics providers
• Cloud hosting providers
• Mapping and location services

These third-party services operate under their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised effective date.

12. Contact Information

HalalEatsFinder Technologies LLC

Email: support@halaleatsfinder.com

Website: halaleatsfinder.com